Responsible Gaming
Gaming Should Be Entertainment
At ecotogofoodpacks.co.uk, we believe that Mecca Bingo and all forms of gambling should be enjoyed purely as entertainment. Gambling is never a reliable way to earn money or solve financial problems. It should only be played with money you can afford to lose, and should never interfere with your essential expenses or wellbeing.
We are committed to promoting responsible gaming practices and supporting our players in making informed choices.
Age Verification
In Great Britain, you must be 18 years of age or older to participate in gambling activities, including Mecca Bingo. All players are required to verify their age during account registration. We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under 18, or if you suspect someone underage is gambling, please contact us or the relevant authorities immediately.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Ask yourself the following questions:
- Do you gamble with larger amounts of money than intended?
- Do you find it difficult to stop or control your gambling?
- Are you chasing losses by gambling more to recover money you've lost?
- Are you hiding your gambling activities or lying about how much you gamble?
- Is gambling affecting your relationships, work, or studies?
- Do you use gambling as an escape from stress, anxiety, or emotional problems?
- Have you borrowed money or used credit to fund gambling?
- Do you feel anxious or irritable when you try to stop or reduce gambling?
- Have friends or family expressed concern about your gambling?
If you answered "yes" to any of these questions, help is available. You are not alone, and support is accessible.
Self-Help Tools & Controls
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly). Once reached, you cannot deposit further funds until the period resets.
- Loss Limits: Set a maximum amount you are willing to lose. Your account will be restricted once this limit is reached.
- Reality Checks: Enable periodic reminders during gaming sessions to help you stay aware of how long and how much you are spending.
- Self-Exclusion: If you need a break from gambling, you can self-exclude from our platform for a defined period. During self-exclusion, your account will be suspended and you will not be able to gamble.
- Take a Break: Request a temporary cooling-off period without fully self-excluding.
To access these tools, please visit your account settings or contact our customer support team.
Support & Help Organizations
If you are struggling with problem gambling, confidential support is available from the following organizations:
United Kingdom
- GamCare – Free and confidential support, counselling, and information
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Self-exclude from all licensed UK online gambling operators at once - Gamblers Anonymous – Peer support groups and 12-step programme
Website: www.gamblersanonymous.org.uk
International Support (for players outside GB)
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Need Help?
If you believe you have a gambling problem, or if someone you care about does, please reach out for help today. There is no shame in seeking support—problem gambling is treatable, and recovery is possible.
Contact GamCare immediately on 0808 8020 133 or visit www.gamcare.org.uk for confidential assistance.
You can also register with GamStop at www.gamstop.co.uk to self-exclude from all UK licensed online gambling operators.