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FAQ’s

If you have any questions please don’t hesitate to give us a call on 03300 582927 or email hello@ecotogofoodpacks.co.uk Our sales team will be happy to help.

If you have any questions please don’t hesitate to give us a call on 03300 582927 or email hello@ecotogofoodpacks.co.uk Our sales team will be happy to help.

We endeavour to dispatch all orders received before 1pm (Monday to Friday) on the day of order. Unless otherwise requested, your order will be shipped on the next working day delivery service. You will receive a shipping notification email/text once your order has been despatched. To guarantee delivery of your items for a particular day/time an alternative shipping method can be selected at checkout. For available options, please check our Shipping & Returns policy.

If you wish to amend your order, please call our sales team urgently on 03300 582927 or email hello@ecotogofoodpacks.co.uk quoting your order reference number and we will be happy to make any adjustments for you.

Should you need to return an item for any reason, please call us on 03300 582927. Full terms can be found in our Shipping & Returns policy.

Your parcel can be tracked from the moment it leaves our warehouse to when it is delivered to your door. We endeavour to dispatch all orders received before 1pm (Monday to Friday) on the day of order. Unless otherwise requested, your order will be shipped on the next working day delivery service. If you supply us with your mobile number and/or email address, you will be notified by text/email when your items have been despatched.

Here at Eco To Go, we consistently strive to be strong players in the fight against plastic and saving our planet. We are passionate about protecting and maintaining our natural communities therefore ensuring that we only use resources that can or will be replenished naturally in the course of time. We aim to be market leaders with diverse eco-friendly offerings and helping you to make the first step towards helping to conserve the Earth’s natural beauty and ultimately help reverse the negative impact we have already caused.

All of our products are sustainable alternatives to plastics and made from virgin fibres in the attempt to reduce harm on the environment. We promise that our Eco To Go food packaging is in line with the below:

  • Made from renewable resources
  • Compostable
  • Sustainable
  • Paper from managed plantations
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